Joanne Sherwood led a Medicare 101 presentation with professionalism, warmth, and engaging energy. From the start, she built rapport by sharing personal stories about her grandchildren, instantly connecting with the audience. She thanked attendees for their time and praised their decision to get informed, setting a positive and encouraging tone. Her assistant, who managed the slides, worked seamlessly with Joanne, enhancing the smooth flow of the session. Joanne demonstrated excellent public speaking skills, delivering the content with confidence and clarity. Her friendly approach, combined with the technical support, created a relaxed atmosphere that kept the audience engaged. I felt motivated to schedule a follow‐up meeting based on the strong impression she left. Their teamwork and presentation style were highly effective and inspiring.